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Jaguars partner with fan intelligence platform IdealSeat

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JACKSONVILLE, Fla. – The Jacksonville Jaguars announced today a partnership with IdealSeat, a leading provider of sports fan experience data. Jaguars fans connecting to the Jaguars ticket office will have the opportunity to search for tickets based on desired in-stadium experiences ensuring game day meets their expectations every Sunday.

"The Jacksonville Jaguars are one of the most innovative franchises in the NFL and a perfect fit for IdealSeat's technology,” said Joel Carben, CEO of IdealSeat. “Their focus on fan experience is at the highest level, and why they are a perennial leader both on-and-off the field."

The technology is based on IdealSeat’s Fan Intelligence™ platform, which is the result of collecting and analyzing more than 450 million fan data points to find the best seats in the stadium based on a customer’s desired experience. For example, fans can explore areas of the stadium that feature sun or shade, access to unique food or drinks, avid fans or family-friendly areas.

“Since 2012, TIAA Bank Field has undergone several renovations to create several unique seating options for Jaguars fans,” said Chad Johnson, Jaguars senior vice president of sales and service and chief content officer. “The IdealSeat technology empowers our staff to assist fans in making data-driven decisions customized to their unique needs.”

The Jaguars ticket sales staff are already utilizing the IdealSeat Dashboard to assist fans, giving them the latest in ticket recommendations at their fingertips. To speak to a Jaguars representative about tickets for the 2018 Jaguars season, call (904) 633-2000.

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