On Now
Coming Up
  • Fri., Aug. 28, 2015 8:00 PM - 11:00 PM EDT DET vs. JAX Get LIVE updates from the Jaguars' home matchup with the Detroit Lions, starting two hours before kickoff at EverBank Field.
  • Thu., Sep. 03, 2015 7:30 PM - 10:30 PM EDT JAX vs. WAS Get LIVE updates from the Jaguars' matchup with the Washington Redskins, starting two hours before kickoff at FedEx Field.

Fan Services

Guest Services Team

Our Guest Services Team consists of several groups throughout the stadium focused on helping make your game day experience as safe and enjoyable as possible. If you have a general question, comment, or concern or see a person violating stadium policy, please visit the nearest Guest Services booth or locate one of the following Representatives for assistance. Read about each company below to find out more about how the Guest Services Team is here to help you on game days.

JFRD (Jacksonville Fire and Rescue Department)
Medical care is provided by uniformed Jacksonville Fire Department Paramedics and EMTs. Care is provided from three First Aid Rooms, and Medical Team Members can be seen on Bike Patrols and in a Mobile Emergency Response Vehicle.
JSO (Jacksonville Sheriffs Office)
Law Enforcement is provided by the Jacksonville Sherriffs Office. Officers are located at the entry gates, throughout the bowl seating, in the clubs, on the concourses and Sky Patio. JSO can be found at the exit gates after the game and are also in the parking lots directing traffic.

Pictured: Officer Solomon, Police Officer

Jaguars Fan Services
Fan Services is the Jaguars service team committed to assisting you with any seating and/or ticket-related challenges as well as acting as a resource for any of your game day questions or concerns. Jaguars Fan Services representatives are outfitted in a maroon shirt, monitor various stadium sections and manage the Guest Services Booths (see the Fan Guide for locations).

Pictured: Mike C., Jaguars Fan Services

Levy Restaurants
Levy Restaurants is the premium food and beverage provider at EverBank Field and services the Bud Zone, Sky Lounge, Terrace Suite, US Assure Club and Luxury Suites.

Pictured: Jamie D., Levy Restaurants

Ovations
Food & Beverage concessions for the main and upper concourse levels are provided by Ovations Food Services. Most locations are staffed with Not-for-profit volunteer groups who are outfitted in teal and black shirts; area supervisors wear a red and white shirt.

Pictured: Toni L., Ovations

S.A.F.E. (Security, Athletics, Facilities and Events)
S.A.F.E. is a specifically tailored security and crowd management company that specializes in providing security and guest service staffing for Jaguars games with a commitment to providing unparalleled guest service delivery. Positions include: Field Security, Gate Security, Courtesy Teams, Access Control, Ticket Scanning, Ushering & Guest Services.

Pictured: Dave C., SAFE Team Member, Steve M., SAFE Supervisor

SMG (Housekeeping & Parking)
SMGs role as the Facility Manager is to present a safe, clean and fully functional facility for our guests. The Housekeeping and Parking Departments are all SMG Team Members. The housekeeping department is outfitted in kelly green shirts, and the parking department can be found wearing tangerine.

Pictured: Danny W., Operations Supervisor, Reggie B., Assistant Parking Manager

SMG (Grounds Crew & Operations)
SMGs role as the Facility Manager is to present a safe, clean and fully functional facility for our guests. SMG team members include the skilled tradesmen and technicians that operate the facilities major systems as well as the Audio and Visual components. The Grounds Crew are also employees of SMG.

Pictured: Jim G., Lead Grounds Worker, Rob D., Electronics Technician

Legends
Legends is the official merchandiser of EverBank Field. Legends services all of the Jagwear stores (see the Fan Guide for locations) as well as portable kiosks throughout the stadium and is committed to providing all of your Jaguars merchandise needs.

Pictured: Alice W., Legends

Jaguars My Account Email the Jaguars Ticket Office Login to manage your Jaguars ticketing account.

Season Schedule

Week
Date
Game
Result/Time

Week P2

Saturday, August 22, 2015, 7:30 PM EDT
Sat, 08/22 at 7:30 PM EDT
Aug. 22
7:30 PM EDT

Team Leaders

Passing:
BlakeBortles
Rushing:
DenardRobinson 19
Receiving:
AllenRobinson 64
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DirecTV:
TV:
Sirius:

Week P3

Friday, August 28, 2015, 8:00 PM EDT
Fri, 08/28 at 8:00 PM EDT
Aug. 28
8:00 PM EDT
- -  

Team Leaders

Passing:
Rushing:
Receiving:
Listen Online with NFL Field Pass
DirecTV:
TV:
CBS
Sirius:

Week P4

Thursday, September 03, 2015, 7:30 PM EDT
Thu, 09/03 at 7:30 PM EDT
Sep. 03
7:30 PM EDT
- -  

Team Leaders

Passing:
Rushing:
Receiving:
Listen Online with NFL Field Pass
DirecTV:
TV:
Sirius:

Week 01

Sunday, September 13, 2015, 1:00 PM EDT
Sun, 09/13 at 1:00 PM EDT
Sep. 13
1:00 PM EDT
- -  

Team Leaders

Passing:
Rushing:
Receiving:
Listen Online with NFL Field Pass
DirecTV:
TV:
FOX
Sirius:

Week 02

Sunday, September 20, 2015, 4:05 PM EDT
Sun, 09/20 at 4:05 PM EDT
Sep. 20
4:05 PM EDT
- -  

Team Leaders

Passing:
Rushing:
Receiving:
Listen Online with NFL Field Pass
DirecTV:
TV:
CBS
Sirius:

Week 03

Sunday, September 27, 2015, 1:00 PM EDT
Sun, 09/27 at 1:00 PM EDT
Sep. 27
1:00 PM EDT
- -  

Team Leaders

Passing:
Rushing:
Receiving:
Listen Online with NFL Field Pass
DirecTV:
TV:
CBS
Sirius: