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Jacksonville Jaguars: Official Website of the AFC South NFL Team

A-Z Guide

Please CLICK HERE to visit the Stadium A-Z Guide.

Alcohol Policy

For the safety of all guests:

  • All persons who order alcohol will have their ID checked each time they order
  • No person will receive more than two alcoholic beverages per ID presented at the time of purchase
  • Each double cocktail counts as two drinks
  • Vertical and horizontal IDs are accepted
  • Alcohol service will be discontinued at the end of the third quarter
Cashless Policy

Cash will not be accepted for any purchases at EverBank Stadium. In addition to traditional scan and chip options, all fixed points of sale will offer tap or scan payment options including Apple, Google and Samsung Pay.

Those with cash needing to convert to card can visit the nearest Guest Services Booth for assistance. Guest Services Booths are located at Sections 102, 123, 144, 410 and 436.

All ATM's have been removed from the premises.

Clear Bag Policy

The Jaguars strongly encourage fans to avoid bringing bags. However, approved bag styles and sizes are allowed at stadium entrances and plaza areas. Items cannot be checked at stadium gates. The Jaguars and stadium partners are not responsible for lost, stolen, or damaged items. Possession of prohibited items may result in ejection.

Learn more about the bag policy **HERE.**

Code of Conduct

We've empowered our fans to make sure the gameday experience remains safe, family friendly and enjoyable. Guests are required to follow Everbank Stadium's Fan Code of Conduct. Violations will not be tolerated and guests may be ejected without refund and loss of ticket privileges.

We encourage guests to report any unruly fan behavior or security concerns through texting your issue and location to (904) 633-6400.

For more information on Fan Code of Conduct, please visit HERE.

Food Policy

Outside food is permitted inside of EverBank Stadium for Jacksonville Jaguars home games, provided it is unwrapped and placed inside a one-gallon clear plastic bag no larger than 11" x 11".

All food items are subject to visual inspection.

Guests are permitted to bring TWO factory-sealed 16.9 water bottle into EverBank Stadium on game day.

Lost and Found

All lost and found items should be delivered to a Guest Services Booth. After each game, all items collected will be taken to the main security office.

To locate a lost item, please call 904-633-6114.

Medical Exceptions

Guests needing an exception for a medically necessary item, such as an insulated non-clear bag, should contact the Jaguars in advance HERE. All requests should be submitted 48 hours prior to kick off.

On gameday, please ask for a Gate Supervisor if a medical exception is needed at entry.

All items are subject to security search.

Re-Entry Policy

EverBank Stadium has a strict NO RE-ENTRY policy.

Guests choosing to leave the perimeter gates after entering on game day will not be granted re-entry.

Smoking and Tobacco Policy

Smoking, vaping and the use of any tobacco products are strictly prohibited in all locations inside EverBank Stadium. All smoking and tobacco products (including e-cigarettes) are prohibited from entry. Guests will be asked to either store their items in the Fan Lockers, take the items back to their vehicles or dispose of the items at the entrance of the stadium. Guests who fail to comply with this policy are subject to ejection from the stadium.

No guest re-entry will be permitted.

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