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TIAA Bank Field

TIAA Bank Field

TIAA Bank Field Safety and Stadium Information

Many aspects of an experience in-stadium at TIAA Bank Field will reflect new practices to keep everyone as safe as possible during the COVID-19 pandemic. Your health and safety, along with that of our players, coaches, and personnel, is – and always has been – priority number one.

New protocols are in place to help minimize the risk of contracting COVID-19 when coming to our stadiums and enjoying a seamless experience – from the parking lot and turnstiles, to the concourses and ultimately, your seats.

However, like each player on a championship team, you play a key role. Because these protocols require everyone's cooperation and teamwork, we've set out these guidelines to help make this a championship season for all.

In order to stay up-to-date on all the latest information regarding game day at the Bank, access your digital tickets, place mobile pickup orders at concession stands and to make purchases with Jags Pay, download the Jags mobile app now. IF YOU HAVE THE JAGUARS MOBILE APP, PLEASE MAKE SURE IT IS UP-TO-DATE.

Know Before You Go

What You Can Do:

What Has Changed:

What We Are Doing:

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Fan Health Promise

All ticketholders must agree that neither they, nor any of their guests, will attend a game if any one or more of the following is true on game day:

  • Within the prior 14 days, they have tested positive for, or been exposed to someone who has tested positive for, COVID-19;
  • Within the prior 48 hours, they have experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC);
  • Within the prior 14 days, they have travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

Please note: According to the CDC, older adults and people of any age with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All guests should evaluate their risk in determining whether to attend a game.

To help maintain physical distancing guidelines, ticketholders must also agree that they will not sell, transfer or otherwise provide any of their game tickets to anyone other than family with whom they have been sheltering (or other trusted acquaintances), unless selling, transferring or otherwise providing all such tickets (i.e., the full pod of tickets) to one party.

COVID-19 WARNING

YOU MUST FOLLOW ALL STADIUM POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE STADIUM AND ON STADIUM GROUNDS.

AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE

CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.

BY ENTERING THE STADIUM AND STADIUM GROUNDS, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.