When will I receive my renewal invoice? 2021 season ticket renewal invoices were emailed out on March 16th. The deadline to renew is Friday, April 9th. Log in to your Jaguars Account Manager to view your invoice and renew your seats today!
When can I upgrade my season ticket location? The annual seat relocation & upgrade event will take place online soon after the April 9th season ticket renewal deadline. Please keep an eye out for an email with details.
If I renew and move forward with my season tickets, what happens to my money if I feel unsafe when the season approaches, or I do not agree with the stadium policies put in place (i.e., having to wear a mask during games)? The Jaguars have continued to be flexible with season ticket members in 2021 and will allow members to request a refund prior to Friday July 16, 2021.
Will I have the same options as granted in last seasons Back to Football Flex Plan if I choose? It's the Jaguars intention to play the 2021 season unimpeded and in anticipation of full capacity. As with previous flexible options and policies, the Jaguars will allow members to request a refund prior to Friday July 16, 2021.
Will masks be required for attending a 2021/22 Jaguars home game? At this time the stadium environment is still undetermined, but the Jaguars will continue to work with the NFL, healthcare officials and local government regulations to allow for the safest environment for our fans to enjoy the games.
Will vaccine cards be required for attending a 2021/22 Jaguars home game? At this time NFL has not issued a policy on vaccine cards and the need to provide those to attend NFL games. We will continue to communicate any policy changes or update to our members as they are made available.
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