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Canceled Games / Games Played Without Spectators

While we anticipate and are planning for a complete 2020 NFL season as scheduled, if a game is canceled and not replayed, or is played under conditions that prohibit fans from attending, the following refund policies will apply:

1. For tickets purchased directly from the Clubs (i.e., Season Tickets, Groups Sales and/or Partial Season Plans), an NFL league-wide refund policy will apply, providing such buyers the option of a full refund of their ticket purchase price (plus associated fees) or to apply the applicable amount to a future purchase through the Club.
2. For single game tickets purchased through other NFL Licensed Channels (i.e., Ticketmaster, SeatGeek or StubHub) those markets have communicated the following refund policies for canceled games:

Ø Ticketmaster: Automatic refunds provided for all primary and secondary sales within 30 days of cancellation

Ø SeatGeek: Refunds provided upon request for all primary and secondary sales within 30 days of cancellation (for secondary sales, vouchers initially offered unless consumer requests a refund)

Ø StubHub: No refunds unless required by law. Credit issued worth 120% of original order. Credit expires in 2022 and can be used on any future StubHub purchase. Ticket Buyer must call StubHub directly to request refund.

* Postponed, Rescheduled or Relocated Game Information*

`1. Postponed Games: Once a game is postponed (i.e., at the end of the 30-day period if no revised date/time has been announced) clubs must offer ticketholders who purchased their tickets from the club a full cash refund (ticket price and associated fees) within the following 30 days, along with any other refund options (e.g., credit).

Ø A game is classified as "postponed" if an announcement is made that the game will not take place at its previously scheduled date/time, and a revised date/time IS NOT announced within thirty (30) days of such announcement.

2. Rescheduled Games: Existing tickets may remain valid and clubs are not required to offer ticket holders the option of a cash refund. (Clubs may still elect to offer a cash refund for customer relations or other purposes.)

Ø A game is classified as "rescheduled" if an announcement is made that the game will not take place at its previously scheduled date/time and a revised date/time IS announced within thirty (30) days of such announcement.

3. Relocated Games: Clubs must offer ticketholders who purchased their tickets from the club a full cash refund (ticket price and associated fees) within 30 days following a game's relocation, along with any other refund options (e.g., credit).

Ø A game is classified as "relocated" if it is moved to a location other than the venue for which tickets were sold.