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Game Day Fan Information


Fans are invited to TIAA Bank Field on Sunday, Dec. 13 to see the Jacksonville Jaguars host the division rival, Tennessee Titans, in the team's annual My Cause My Cleats game. The matchup kicks off at 1 p.m. and will be broadcast regionally by CBS, locally on WJAX, and on radio on WJXL (1010AM, 92.5 FM) and 99.9 FM Gator Country. This week's game is presented by PRI Productions.  

TIAA Bank Field will be open for a limited capacity crowd on Sunday, and tickets are still available at Fans watching from home can also tune in to Jags@Home, a second screen viewing experience that gives fans a way to connect with the team on game day and take home cash prizes.  


More than 50 Jaguars players and coaches will participate in the NFL's fifth annual My Cause My Cleats campaign during Sunday's game. Working with local and national artists, coaches and players have customized their cleats and game day shoes to represent an issue or organization that is of special significance to them. Each pair of shoes tells a personal story, and many will be donated to raise funds for their chosen organization. Participants are raising awareness for a variety of causes, from the environment to healthcare to social justice. In celebration of their good work, the Jaguars Foundation has provided more than 300 free tickets to local organizations connected to player and coach causes.  For a complete list of participants and a look at their shoe designs and causes, fans can visit Media wishing to access high resolution imagery of many of the shoe designs can click here.  


This week's national anthem will be performed virtually by five-time Blues Music Awards winner and GRAMMY-nominated artist Christone "Kingfish" Ingram. Following the anthem, a flyover will be performed by two F-35A aircraft from the 58th Fighter Squadron of the 33rd Fighter Wing stationed at Eglin Air Force Base. The "Mighty Gorillas" plan and execute training curriculum on the F-35A in support of U.S. Air Force training requirements.  

Moments before kickoff, the traditional First DUUUVAL, presented by Duval Motor Company, will be delivered in person by K9s for Warriors graduate Carlos and his service dog Hanna. Carlos is a U.S. Army veteran who served 20 years as a military policeman, deploying to Panama multiple times. Carlos and K9s for Warriors are being represented by TE Tyler Eifert for the My Cause My Cleats campaign.  

Fans can also enjoy a special video presentation during pregame featuring members of the 2020 Junior ROAR From Home program presented by Fuel Up to Play 60. Cheerleaders ages 6-17 from around the world joined THE ROAR of the Jaguars virtually to learn and perform a festive holiday dance routine. 


During Sunday's game, the Jaguars will honor former Senior Master Sgt. Cheryl Trapnell as the Veteran of the Game presented by Dr. Patrick Basile. In her 25 years of service to the U.S. Air Force, Trapnell served during multiple conflicts including Operations Desert Storm and Iraqi Freedom, ensuring operational readiness of deploying personnel. She also played shortstop for 19 years for the Air Force softball team.  

As the game enters the fourth quarter, the Navy Mutual Bell Ringer will be Senior Master Sgt. Bethany Anderson-Burrs of the 114 Space Control Squadron of the Florida Air National Guard stationed in Cape Canaveral, Fla. Burrs has served in the military for 20 years and deployed twice. She has received numerous honors, including seven Air Force Commendation medals.  

The TIAA Bank Community Champion of the Game for Week 14 is Ana Andenmatten, the founder of Ana's Angels, a nonprofit animal rescue organization in Jacksonville. Andenmatten has dedicated time and financial resources to saving cats and dogs, ensuring they receive medical treatment and find a good home through pet adoption. Also an educator, she shares her love of animals with her first-grade students who are learning about compassion and responsible pet ownership.   

In 2020, the Jaguars are recognizing frontline workers during each game as a salute to the healthcare workers and first responders who have supported the community's health and wellbeing during the COVID-19 crisis. This week's honoree is Preston Curl, a customer service representative with Publix who has overcome the unique challenges of cerebral palsy and continued working throughout the pandemic, even increasing his hours, so he can continue to serve others in the community.  


This week, fans joining Jags@Home, the team's second screen viewing platform, have the chance to win a variety of prizes by participating in live trivia and predictive gaming. Up to $2,500 in cash prizes is given away every quarter and this week Jags@Home will include a suite giveaway challenge. Joining in this week's trivia challenge is Jaguars legend and fan-favorite, former K Josh Scobee. He'll be testing his own Jaguars knowledge and prediction skills while interacting with fans live in the chat.   

For fans who can't be in the stadium this year due to COVID-19, the Jaguars have introduced Jags@Home, a second screen viewing platform designed to complement the game-watching experience and give fans watching from home an all-new way to connect with the team. On game day, fans can visit on their computer, tablet or mobile device and get bonus analysis, statistics and traditional game day content. Jags@Home is hosted by Jaguars Digital Reporter and Host Ashlyn Sullivan and social media influencer Eric V. Dunn


The Jaguars and all stadium partners have created a contactless experience for the limited capacity crowd attending games at TIAA Bank Field this season. Accommodations include physically-distanced parking, new security screening and ticket-scanning procedures, cashless concessions, mobile ordering and pod seating. In addition, the Jaguars have added more than 750 hand-sanitizing stations throughout the venue, and certified disinfection specialists will be at the stadium on game day cleaning all high touchpoint areas with hospital-grade disinfectant. TIAA Bank Field has also transitioned to a smoke-free facility beginning with the 2020 season. For complete details on stadium preparations, please visit  


Here are some key reminders for fans during the 2020 season:

  • Fans should not come to the stadium if they have COVID-19, are experiencing symptoms of COVID-19 such as fever, cough or shortness of breath, or know they've been exposed to COVID-19.
  • Face coverings are required at TIAA Bank Field and strongly encouraged in all parking lots. Fans will be required to wear face coverings upon entry and throughout the stadium except when actively eating or drinking. Fans will receive consistent reminders about the need to mask up and support the team on Sunday.
  • Tailgating is strongly discouraged. 
  • Fans should still use the Official Jacksonville Jaguars app to access their secure digital tickets on game day, which feature a dynamic barcode to prevent screenshots or counterfeit tickets. Fans can still conveniently transfer tickets to friends or family via email or text using their mobile device.
  • The NFL's clear bag policy is in effect at TIAA Bank Field. Fans are encouraged to leave all bags at home, but, if one is necessary, it should be either a clear bag no larger than 12" x 6" x 12", or a non-clear bag no larger than 4.5" x 6.5." Strict size enforcement will be in place for all non-clear bags. 
  • Thanks to Alert Today Florida, fans riding their bikes to all Jaguars home games can take advantage of free, secure parking. Jaguars fans can park their bikes as early as three hours before kickoff by visiting the bicycle check-in tent located between Gates 1 and 2 on the west side of TIAA Bank Field.  


10 a.m: Media Will Call opens near Gate 1

10 a.m.: Game day ticket office opens (north end zone between Gates 2 and 3)

10 a.m.: Stadium parking lots open*

11 a.m.: TIAA Bank Field seating bowl and all gates open*

11 a.m.: Fan Entertainment Zone presented by PRI Productions opens (south end zone between Gates 1 and 4)

12:30 p.m.: Pregame festivities including performances by THE ROAR and D-Line

12:56 p.m.: National anthem

1 p.m.: The First DUUUVAL

1:02 p.m.: Kickoff

* New time for 2020

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